Embracing Conflict – Part 1 of 2
What is the difference between an argument and a thoughtful disagreement? You might think that it’s the decibels of the voices or the intellectual value of the topic, but underneath…
What is the difference between an argument and a thoughtful disagreement? You might think that it’s the decibels of the voices or the intellectual value of the topic, but underneath…
Strategic decisions set the overall direction for your business, whereas operational or tactical decisions set day-to-day operations. Unfortunately, most of the entrepreneurs who contact us for strategic guidance only seem…
Having satisfied customers is no longer enough to keep you ahead of competitors. Now, having "delighted" customers is the new standard. Customer delight is defined as surprising the customer by…
I’m sure you know a few people at work who are always “too busy,” yet never seem to get much done. For many of these people, it’s an excuse to…
Starting a new venture and thriving in today’s economy is hard, but the best have figured out that customers and employees need to feel that you have a sense of…
Have you been called the "B" word before or even called yourself the "B" word? You hear people say it all the time. "I'm so busy." It's the curse word…
A guiding principle for startup success, as well as the long-term health of a mature business, is a liberal dose of innovation at the beginning, with more of the same…
In her new book, Wired for Results, author Lucy Hoger explains seven pillars of a highly successful business based on her years of experience as a CEO, senior executive, and…
Who has outperformed you at work? Who was exceptional at every task, but never worked past 6 pm? Chances are, you remember those who lapped you while you were puffing…
Sometimes doing your best isn't quite enough. Such a realization can be sobering. In his latest work, author and leading business consultant Subir Chowdhury explores why outwardly similar companies grow…