Embracing Conflict – Part 1 of 2
What is the difference between an argument and a thoughtful disagreement? You might think that it’s the decibels of the voices or the intellectual value of the topic, but underneath…
10 Keys to Effective and Timely Business Strategy
Strategic decisions set the overall direction for your business, whereas operational or tactical decisions set day-to-day operations. Unfortunately, most of the entrepreneurs who contact us for strategic guidance only seem…
Build a Culture to Exceed Customer Expectations
Having satisfied customers is no longer enough to keep you ahead of competitors. Now, having "delighted" customers is the new standard. Customer delight is defined as surprising the customer by…
Are You Too Busy to be Productive?
I’m sure you know a few people at work who are always “too busy,” yet never seem to get much done. For many of these people, it’s an excuse to…
8 Steps to Driving a Higher Purpose as Well as Profit
Starting a new venture and thriving in today’s economy is hard, but the best have figured out that customers and employees need to feel that you have a sense of…
Stop Being Busy and Start Being Successful
Have you been called the "B" word before or even called yourself the "B" word? You hear people say it all the time. "I'm so busy." It's the curse word…
Nine Principles that Foster Innovation
A guiding principle for startup success, as well as the long-term health of a mature business, is a liberal dose of innovation at the beginning, with more of the same…
How Successful Entrepreneurs Are Wired For Results
In her new book, Wired for Results, author Lucy Hoger explains seven pillars of a highly successful business based on her years of experience as a CEO, senior executive, and…
Do Less and Achieve More
Who has outperformed you at work? Who was exceptional at every task, but never worked past 6 pm? Chances are, you remember those who lapped you while you were puffing…
When Good Isn’t Good Enough
Sometimes doing your best isn't quite enough. Such a realization can be sobering. In his latest work, author and leading business consultant Subir Chowdhury explores why outwardly similar companies grow…