Ten Awesome Customer Service Upgrades
I wrote recently about the importance of a “sustainable competitive advantage,” in which I outlined the value of a business plan and the limitations of patents and competitor feature comparisons. Once…
I wrote recently about the importance of a “sustainable competitive advantage,” in which I outlined the value of a business plan and the limitations of patents and competitor feature comparisons. Once…
Startups are tough. For every entrepreneur and every gold prospector, there are more opportunities to fail than to succeed. Yet experts say that quitting too soon is a prime cause…
In reality, so-called “founder’s” shares are simply common stock, issued at the time of startup incorporation, for a very low price, and normally allocated to the multiple initial players commensurate…
One of the biggest impediments to starting a new venture is the “terror barrier,” as popularized by Bob Proctor, a 75-year-old millionaire and world-renowned entrepreneur. This is the imaginary barrier…
You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to…
I’m always looking for evidence of early startup characteristics that might be predictors of long-term success. Every investor has his own list, usually based on his own very small sample,…
When someone asks me for the best way to fund a startup, I always say bootstrap it, meaning fund it yourself and grow organically. Bootstrapping avoids all the cost, pain,…
Successful startups are all about turning ideas into action. These actions must be the hard part, since entrepreneurs always seem to come to me with ideas, and ask me for…
You have probably heard plenty of times that being an entrepreneur is risky business, and investors talk all the time about reducing the risk. Yet everyone seems to have their…
A little known, but valuable resource, every startup should investigate is a formal or informal connection to your local university. These resources are definitely are not limited to students since…