Build a Culture to Exceed Customer Expectations
Having satisfied customers is no longer enough to keep you ahead of competitors. Now, having "delighted" customers is the new standard. Customer delight is defined as surprising the customer by…
Having satisfied customers is no longer enough to keep you ahead of competitors. Now, having "delighted" customers is the new standard. Customer delight is defined as surprising the customer by…
Just as national culture influences and shapes a country, so does the startup culture drive the future of a new venture. At leading companies such as Google, Apple, and Netflix,…
Have you been called the "B" word before or even called yourself the "B" word? You hear people say it all the time. "I'm so busy." It's the curse word…
In her new book, Wired for Results, author Lucy Hoger explains seven pillars of a highly successful business based on her years of experience as a CEO, senior executive, and…
Sometimes doing your best isn't quite enough. Such a realization can be sobering. In his latest work, author and leading business consultant Subir Chowdhury explores why outwardly similar companies grow…
Chris Fussell knows the value of a cohesive team—he spent 15 years on U.S. Navy SEAL teams, leading SEAL elements around the world. From his work in Kosovo to his…
Whether you're a brand-new manager or an experienced professional, there's always room to learn new skills and hone existing ones. The Harvard Business Review, in its' new book Manager's Handbook:…
Assembling a brilliant advisory board is an important first step. The next step is to get the board to measurably impact your company. The challenge is in harnessing your board’s…
Business success begins in the mind of the startup founder and his team. A winning startup is a team of entrepreneurs who build and run the business as an extension…
Cayenne Consulting interviewed Russ Wilcox, Co-Founder & CEO of Transatomic Power, a next-generation nuclear reactor design company. The firm has developed the Waste-Annihilating Molten Salt Reactor, a 200MW reactor that…